Frequent questions

If you contact us (Mon-Fri 09.00-19.30) it will be possible to cancel the order up to 1 hour after it has been completed. To cancel an order you should call us immediately or send us an email with your order number (eg # 12345). You can also try later, but if your tracking link has already been created, it won't be possible to unsubscribe.

If the cancellation of the package is no longer possible, you can refuse the package to the courier and once it is back in the warehouse, if you have already paid for it, proceed with the refund.

We are proud that thanks to the work of our team. we can supply our products to every person who wants to renew their style all over the world.

You can track your order in the section dedicated to you " Track your order ", where you can enter the Order or Tracking Number that was sent to you via email.

In the rare event that you have received the wrong products, please contact us by email so that we can fix the problem right away. We will need the following information: Clear photos of the wrong products reference order number.